Client Service Specialist / Scheduling Coordinator in Gainesville, FL at NurseCore

Date Posted: 4/30/2020

Job Snapshot

Job Description

Overview

Client Service Specialist / Scheduling Coordinator

Launch an exciting career in the home care and medical staffing industry! NurseCore is seeking a Client Service Specialist for our Gainesville, FL location.  We offer competitive compensation, full benefits, and the chance to build a rewarding and fulfilling career with an industry leader.  If you’re motivated, enthusiastic and have experience in a service related industry, you won’t want to miss this opportunity! Join us at the heart of healthcare, apply today!

Responsibilities

As a Client Service Specialist you will provide support for a variety of staffing and recruiting activities. This includes assigning personnel to clients, making service calls to referral sources and prospects and processing applications.  You will also be responsible for assisting with miscellaneous duties to ensure the efficient operation of the office.Additional responsibilities:

  • Receives and coordinates home care referrals to include appropriate authorization
  • Assigns qualified personnel competent to work cases, including cancellations
  • Ensures orders are timely and filing is current
  • Supports branch recruitment efforts to include interviewing, hiring adequate field staff to cover existing and growing census
  • Ensures compliance with licensure and credentialing requirements
  • Files and maintains integrity of employee personnel files and client charts
  • Counsels field employees involving violation of non-clinical matters
  • Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution
  • Exemplifies AWESome company standards
  • All other duties as assigned
Qualifications

Take a look at the requirements below, to see what you’ll need to take advantage of this exciting opportunity! 

  • Bachelor’s degree strongly preferred
  • Two or more years of college required
  • At least one year of training or experience in a service related industry
  • At least one year of experience in home health care, with commercial insurance and private pay experience preferred
  • Experience should emphasize problem solving skills in a healthcare setting
  • Experience with scheduling is preferred

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