Client Care Supervisor in St. Petersburg, FL at NurseCore

Date Posted: 8/2/2019

Job Snapshot

Job Description

Overview

Client Care Supervisor

NurseCore is seeking a Client Care Supervisor for our St. Petersburg, FL location. As the national leader in medical staffing and home care services, we offer competitive compensation, benefits, and the chance to build a rewarding and fulfilling career. If you’re motivated, enthusiastic and have experience in a service related industry, you won’t want to miss this opportunity! Join us at the heart of healthcare, apply today!

Benefits of Working with NurseCore:

  • Top Compensation and Benefits Package
  • Quarterly Bonus Structure
  • Medical, Dental, Vision and Life Insurance
  • 401(k) Plan
Responsibilities

The Client Care Supervisor provides overall non-clinical management of a group of patients as organized and assigned, making sure the patients are safe in their homes with adequate staff and that nursing personnel are operating effectively with physician orders.

Specific responsibilities include, but are not limited to:

  • Receives and coordinates home care referrals, to include appropriate authorization
  • Assigns qualified personnel competent to work the case, including cancellations
  • Ensures orders are timely and filing is current
  • Supports Branch recruitment efforts to include interviewing and hiring adequate field staff to cover existing and growing census
  • Ensures compliance with licensure and credentialing requirements
  • Counsels field employees involving violation of non-clinical matters
  • Initiates complaint and service failure reporting and investigation, including appropriate and ongoing resolution
  • Exemplifies AWESome company standards
  • All other duties as assigned
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty successfully. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education:

  • Four-year college degree in a related field.

Experience:

  • At least one year of training or experience in a service related industry.
  • At least one year of experience in home health care, with commercial insurance and private pay experience preferred.
  • Experience should emphasize problem solving skills in a patient care setting.

EOE / Drug Free Workplace

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